Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. For addresses where an nbn technician is required your appointment is based on the availability of technicians in your area. This isn't related to where you live. Showing results for Search instead for Did you mean: Go Ask a Question. Moving Optus broadband’s a breeze. You are contractually obligated to Optus for a broadband plan for 24? nbn™ is a trademark of nbn co ltd and is used under licence. What you see is what you get. Cloudflare Ray ID: 5d7b2ac09a6bcddb No lock-in contracts available. Please select your address from the list or use a structured search to refine this list. 1) Pay any cancellation fees and end the plan. This thread is now archived and closed to new comments. Remember to take your modem with you but leave any nbn equipment at your old place. Optus makes it easy to relocate your home broadband service, or set up a fresh service. If your new home has been recently built, renovated or subdivided, or is being connected to the nbn network for the first time, you may incur a nbn New Development charge of $300. Optus makes it easy to relocate your home broadband service, or set up a fresh service. Repeat. Another way to prevent getting this page in the future is to use Privacy Pass. FW technology starts at a Wireless tower. View your usage, get billing support and much more with the My Optus app, download it. Please submit your move request online and we’ll contact you within 24-48 hours to let you know which services are available in your area. Available in selected areas. Once the paperwork's received and verified, you should be connected within 10 business days. But that's Optus' problem I suppose - overall they have less flexability in what they can offer their customers and still make a profit. Just a note that your current box won't actually work at the new address. All he wanted to do was increase the price to maintain our current arrangement plus $300 to connect the new house. Regardless of what option above you choose you will have to pay the $300 fee to get the NBN connected to your new home. Moving home? Check which internet technology is available in your address. We're all about making it easy for you to find what you need and help yourself in your own time. Just trying to limit downtime as much as possible. This is because NBNCo only provide a free connection to a home when it first arrives. We need to check your new address regarding what service/s are available in your area. Additional information. Depending on the address you're moving to, we may need to arrange a technician to complete the connection so the earlier you let us know about the move, the better. Please enter in your full address including postcode. More information about mobile phones can be found in our Support section. You can only take the sage box (that is owned by you), the NBN box must stay behind in the old address as that box is owned by NBN and must stay at the address that it was installed at. Moving home can be overwhelming. The tower sends the signal to a fixed antenna on your roof, which continues through internal wiring to your wall socket. We found multiple addresses. Please select if you already have a landline or not. Please contact us and we’ll assist in moving your Belong service. When it comes to moving there’s a lot to do. If you move house then you're required to keep paying the plan out. You will need to contact Optus directly to have them transfer your service from the old address to the new address. Optus have been so good to us, until now. Booking your move online is here to make it just that little bit easier. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. All was okay until I was informed that Optus refuse to continue our current plan for NBN/Phone to our new house. Get the latest COVID-19 customer updates. But I don’t want ... We are moving house and I would like to know if we take our modem with us? Looks like there may be a typo. You don’t need to go a second without data - we’ll send you 2 Belong SIMs with a combined value of $120 credit. The information you give us will be treated in accordance with our privacy standards. There are a few steps you will need to when moving house as a new customer. First part of the procedure is to not to place your personal info in a public forum as you have done here . Unfortunately, we're unable to set up any new ADSL services and some nbn connections. Streaming (Netflix, Stan, Foxtel Now, Binge). View your services, pay your bill, troubleshoot tech issues, contact us via messaging and much more.

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