The local dealer that gave me the quote of $17000 was charging me $4000 just for freight of the new wall. ON EVERY SINGLE TRIP SOMETHING FAILS!! But I highly doubt it.... Bought a travel trailer a year ago. This is a clean well cared for camper. The operator was kind however offered little more than I had already done very early in troubleshooting. I am a disabled veteran residing in my rv, and due to the fact I cannot get to an authorized representative keystone has decided to close my case. I called the dealer, who told me it is not the quality problem of the RV (really?). Keep track of your points carefully. All these things I've had to fix myself. In my opinion, the Keystone Company... 12 volts to power the rear view camera wasn't at the plug. Your customer service department representatives work for the customer, they are our advocates...not yours....we don't care that you don't sell to the public, we don't care about your relationships with dealers....if we have had to call you ? This rv is absolute JUNK!! DON'T BUY KEYSTONE !!!! Has 3 I will contact them and see what can be done. This is a lemon and we have to wait 19 days to get it into Camping World. The Slide out floor spongy.11. Again, Keystone was happy to look the other way. I feel that Keystone should buy me back out of this unit with all loan costs ,payments and ALL expences that I have paid out. Purchased the Keystone Hideout 242LHS in July 2017. OK READY FOR IT !! Stereo Problems,Outside tv not hooked up. The ceiling is peeling in five different spots and the table feel the first time it was laid on. Lol...If anyone doesn't believe me, read his reviews, and form your own opinion. I wish I'd never bought it a week ago. They told us the black water tank had a crack. “We purchased a 2016 FUZION 417, after living with it for almost a year I can say it's the Best Toy hauler for us.” in 3 reviews, “I'm looking forward to going on many adventures in this rig.” in 2 reviews, “As far as Keystone i have owned 2 different units from bumper pulls to 5th wheels and never had one warranty problem nor any other problems after warranty was up.” in 15 reviews, Keystone RV is the #1 manufacturer of fifth wheel recreational vehicles in North America and a leading manufacturer of camping trailers.…. PLEASE READ OTHER REVIEWS DON'T BUY. I do not recommend. These awning problems are not due to anything on our part as we have so rarely used the awning and been extremely careful. I need help not a dealer. Has everything needed for a fun and comfortable camping trip. I own a 2018 keystone Montana high Country 362RD, and have heating/cooling issues that Keystone will not assist in resolving. Keystone did not add insulation to this rv. Found 12 inch crack in closet side wall. The two propane tanks are great and easy to get to and have enough propane to last you more than two to three trip. Bought 3 months ago, brand new. 89 reviews of Keystone RV Company "I bought a new 32 foot cougar fifth wheel from an RV dealership near my home in California. NO JOKE! Wth? Door on bedroom came off and broke on next trip. Keystone didn't think of owner's comfort when they knew that 5 slides and 41ft is going to require extra effort in maintaining comfort living. Read Reviews. This cannot be repaired. Love it we take it camping once a week every month at least we try to. Keystone is aware there is an authorized keystone service representative here in this area but unwilling to pay him because he is a mobile technician. I do like the way it pulls because of the longer distance between axles. We purchased a Keystone Springdale toy hauler and have used it every single weekend since we purchased it 2 months ago! it is a 2019 bought Jan 12th of 2019 and read your own post to see what you sound like !!!! We purchased a 2018 Montana High Country and have had nothing but issues since the day we purchased it last October. Keystone FACTS !!! Glassdoor has 39 Keystone RV reviews submitted anonymously by Keystone RV employees. We live in Oklahoma where there are numerous places to camp. before I took delivery I noticed some "puffy" areas on the back wall, they said that was the way this model was made, with a "free hanging" rear wall. John from Washington says: I've owned a 2014 Passport 238 for 9 months. You are STILL GOING Buddy? I'm looking into getting a lawyer to sue the *** out of them. If you want the whole story go to YouTube and see my video # 1nn9PUrWEMk. Don't do business with a company that doesn't respect those who have disabilities. Keystone RV recently reviewed your post. It coaght my attention because the rubber grommet had came off and had slide on the cable. I was not supposed to believe anything in print on this camper, All erroneous information isn't Keystones fault. I will never buy from them again. We stopped in to have them look at it, I took the tour ( Stupid me I was actually thinking about buying the next Keystone it would have been my 6th) They looked at my rig and AGAIN I was told that the appearance was normal. The manufacturer has not offered any help or solutions. The tire blowout on the first trip within 800 miles on the road with the RV speed at 55 MPH. We contacted Shipshewana RV repair service, sent them a picture and the VIN number and Keystone covered everything.
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