Very happy with my service at the Arcadia HomeStore! Get weekly updates, new jobs, and reviews. Ashley moved from Chicago to Arcadia 2001. So here I am 4 months later with no bed, no ottoman, no chair.. and possibly the WORST customer service I have ever experienced. Ashley Furniture Industries, Inc. is an American home furnishings manufacturer and retailer, headquartered in Arcadia, Wisconsin. I was bummed about the furniture because I literally had no living room furniture at the time but I understood because of Covid and all. I called customer service before my warranty ended they were very rude and not resolving my issue and I contacted their ******* ******. I probably would have let all of this go but given the situation with terrible customer service, empty promises, faulty furniture and paying EXTRA for in home set up only to have to fix it ourselves is ludicrous. Questions about Ashley Furniture Industries. Enjoyed this call center job...everyone was super nice and helpful. Table Sets, End He sent multiple repair technicians and they did not solve the issues with the sofa and tried to repair one of the arms that they damaged and now it looks worse then before. Please check out resources available to you at BBB.org/coronavirus. & Side This is what inspires us to help you furnish and decorate your home with our unique shopping experience, outstanding customer service with an astounding mattress selection and superior value. If you want to work 60 hour weeks and have supervisors that don’t Care about you or your performance and instead focus on keeping thier jobs because they are incompetent... go ahead and apply... Not a single supervisor cares about your needs as an employee, even if it’s something you need to perform your job. Shop Ashley Furniture HomeStore online for great prices, stylish furnishings and home decor. Our community is ready to answer. Not Now. How Are Businesses Really Treating Employees During COVID-19? (Original) The end tables were the ones we were interested in from our visit to on line. Gary S. Jones We have been your go-to furniture and mattress store in Arcadia since 2001. How flexible are your working hours at Ashley Furniture Industries? Ordered a sofa and loveseat in mid May that was to be delivered Memorial Day weekend. Kingswere Furniture LLC has 48 total employees across all of its locations and generates $6.53 million in sales (USD). Alot of favoritism by higher up people. The ******* was very rude and mean and he also said that he is the only ******* and I cannot complain about him or talk to anyone else. Fast forward to August, after absolutely no communication I again called the store to see what was going on- and after MANY tries I spoke with same store manager who then informed me the new delivery date was SEPTEMBER 19th!! Online order. I was born and lived in Sparta and Bangor Wisconsin, about 40 miles from Arcadia, WI. Sets. The company is owned by father and son team Ron and Todd Wanek. If you were in charge, what would you do to make Ashley Furniture Industries a better place to work? Gear, Baby + Toddler I am surprised at a 4.5 reviews at this store because live in Florida now and the Ashley products are junk, NO customer service and Ashley Industries does not even cover their one year warranty for bad products. Hammock How are the working hours at Ashley Furniture Industries? I’ve went into their home store and was told they couldn’t help me at all because I ordered online. I also commented on a Facebook ad for the company and one of their reps asked me to reach out to them in private message to get this resolved. The bad is the management and they give schedules where you dont have a life with your family. People who have been there along time are allowed to treat you however they please. Ashley pub so good and a great variety of furniture, #1 Manufacturers and it shows! Do Ashley Furniture employees get paid weekly or bi-weekly? 7,277 people follow this. We in West central Wisconsin that anything coming out of Chicago was bad. I am very tired and disappointed and regret dealing with this business and horrible customer service. Overall, the benefits do NOT outweigh all of the stuff they put you through. Start typing, then use the up and down arrows to select an option from the list. Good benefits bad management. I started out as a dispatcher and have already moved up in the company. WE ASSURE YOU WE'LL GET YOUR ORDER OUT AS SOON AS POSSIBLE. He did show us a few option in which we chose one style and purchased two. No supprt being seen as only a # to fill a seat. So it was bad enough that we had to wait over a month from our purchase date to receive our furniture, they folks also gave faulty furniture and expect your customers to fix it. 253 reviews from Ashley Furniture Industries employees about Ashley Furniture Industries culture, salaries, benefits, work-life balance, management, job security, and more. You will coordinate and monitor the movement of import and export containers to ensure timely delivery to the destination and monitor the timely return of…. Micromanagement, distrust, Good Ole boys club. He provided ample time for decision making. However, I do like that Ashley Furniture has many incentives throughout the company. So for anyone thinking of ordering furniture online from Ashley furniture DON’T. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. I ended up finding a similar set online that was delivered within two weeks with a company with amazing customer service.What I can’t understand and why I’m so upset is that I have called the Ashley customer care line over 20 times and have NEVER gotten through to a person to cancel my order. Understandably upset I did as she suggested, and after calling- what felt like once an hour for days- I FINALLY was able speak with the store manager- who again gave me the whole song and dance, but also let it slip that none of my order was not even in stock when I purchased it. © Ashley Home Stores, Ltd., 2020. Headquarters 1 Ashley Way, Arcadia, WI 54612-1218. Furniture, Bed & Mattress But "I should feel special that it was being made especially just for me"!

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