Find an Xfinity store location. We are often asked why and how we do this, and the answer is easy. We hope this saves you some time! You pick up the phone and talk to Comcast. We dial, navigate through their phone maze and wait on hold for as long as it takes while you relax or do as you please. More About Speed. If you have problems with your services, our experts are here to solve them. Let's test the speed to your computer. You can help! The latest thought leadership, blog posts, announcements and press mentions, Connect with iSpot.tv at these industry events. They change all the time. The phone menus are confusing. I had problems with getting my internet service hooked up a little over a month ago. Learn more about closed captioning, voice guidance and other support features for users with disabilities. GetHuman builds tools that help customers avoid some of the common frustrations of customer service. This is surprisingly easy part of working with Comcast. The hassle-free way to manage your Xfinity account anywhere, anytime – with no call needed. Analytics and insight reports about the TV advertising world, State Farm TV Spot, 'Magic Trick Double Check', Vicks ZzzQuil TV Spot, 'Sleep Like the Kids are Away', KitKat TV Spot, 'Break Time All Over Town', XFINITY Internet TV Spot, 'Don't Live With AT&T: Bath Time', XFINITY Gig Speed Internet TV Spot, 'Open House' Featuring Amy Poehler, XFINITY TV Spot, 'No Pixie Dust' Featuring Brian Urlacher, XFINITY xFi TV Spot, 'Threat: $39.99' Featuring Amy Poehler, XFINITY TV Spot, 'Trolls World Tour: Let's Party, People!' Given that over a hundred thousand customers per day use GetHuman, that's a lot of phone calls to pay for! For free. Let's test the speed to your computer. What does this speed test measure? Voice: If there is a power outage or network issue, calling, including calls to 911, may be unavailable. We built this free tool for customers to skip past phone menus and long waits. When you request a call back from Comcast, you select a time window and provide the phone number where you can be reached and we’ll call you. Call waiting is useful if you are taking an important call and don’t want to be interrupted. Estimated time you will save by letting us wait on hold for you: Tell us what phone number to call you on when we have a Comcast rep for you. Please include at least one social/website link containing a recent photo of the actor. And we don't stop there. Our customer service tool calls this phone number when it waits on hold for you. I am a bot, and this action was performed automatically. Song by Anthony Ramos. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. Please contact the moderators of this subreddit if you have any questions or concerns. As an example, see our call-back service for Verizon. We hope you like this feature, and we hope it saves you a lot of time and frustration when you try to call Comcast! I worked out with tech support that they would send a technician out to look at it and that because of the details of my situation, they would cancel the $70 fee. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — … We hope you like this feature, and we hope it saves you a lot of time and frustration when you try to call Comcast! Tier 1 CS cannot waive this charge, as I've been convinced after multiple callbacks including talking to a supervisor. Measure, optimize, and plan your TV against business outcomes. Oh- we almost forgot. ©2020 Comcast. (See links at the bottom of the page). We'll measure the speed from our servers to this computer. When we finally reach an agent, we call you back. Next Prev. Or else listening to ads for other Comcast products. Sharing is what powers GetHuman's free customer service contact information and tools. XFINITY/Comcast VIP Communities - Big South Region - Charleston, SC Market Call back Name & Number (If different from Acct holder) Property Manager Name/Number. For one, we don't think that you should have to wait on hold for long periods of time to talk to organizations you do business with.

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